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Using Primo

A guide to using the ANU Library search and discovery platform

Document supply requests

ANU staff and students can request to borrow copies of materials not held by the ANU Library from other libraries via the Document Supply Service (DSS).

If you search the Library Catalogue and you are unable to find what you need in the ANU collections, click on the Search Outside ANU link, to extend your search beyond the ANU Library.

From the results select the Request it from other libraries link.

Click Sign in and use your ANU single-sign-on details to see request options available.

From the Request it from other libraries box, select Get It under Request a loan.

You will be prompted to fill in a request form - be sure to change the pick-up location, date needed and any notes if applicable.

If the resource you are looking for is not appearing in the results, select Click here to send a Request.

You will be prompted to complete a Resources Sharing Request form for the Document Supply Services team to action. You can also access this form via Document Supply Request at the top of the search page.

If you have any questions please contact the Document Supply Services team via email ( or phone +61 2 6125 4630.

Responsible Officer: University Librarian/Page Contact: Library Systems & Web Coordinator