Select the Insert Citation icon on the EndNote 20 tab in Word. This opens the Find & Insert My References dialog.
Enter the search terms (this could be a title, author, or keyword) and select Find.
Once you have located and selected the reference(s) you wish to insert, click on Insert or use one of the drop-down menu options below the Insert button.
Tip: Microsoft Word inserts citations and the bibliography inside a field of your document. These usually display on your screen with a grey background (which does not appear on a printed document). It is not possible to make lasting typographic changes inside a field, as the contents of these fields is controlled by the EndNote 20 program. Changes relating to your citations should therefore always be made within the reference in your EndNote 20 library, and your document subsequently updated.
(For Method 2, click on the next tab 'Insert Selected Citations')