Select the installation package specific to either Windows or macOS operating system.
You will be redirected to Wattle, where you can download and install the software from the "EndNote Support" site. This page also contains helpful step-by-step instructions and trouble-shooting tips.
Once downloaded, you are free to install EndNote 20 on your own personal desktop and/or laptop devices (please note, you're welcome to install the software on multiple devices).
If you require assistance downloading and installing EndNote 20 on your laptop or desktop, the ANU Service Desk provides help and assistance for all IT-related issues. Available from 8am to 5pm Monday to Friday, they can be reached by phone on 02 6125 4321. Alternately, you can register a request for assistance online via the Service Portal.
Tip: It is important that you follow the step-by-step installation instructions exactly - otherwise you may be asked for a product key, which is unnecessary when using ANU-licensed software.